Project Casting is a real company running a real casting job board, and it is not a scam. It is based in Atlanta, has had a Better Business Bureau file since 2016, lists paid extras, commercial, UGC and model work, and says on its own site that it is not a talent agency, an employer or a scout. Browsing and a profile are free. Premium is $20 a month, billed as one annual charge of $240, and the company's help center says subscriptions are non-refundable.
That last sentence is where nearly every complaint about it starts, and it is the thing to understand before you pay. Below is what each tier includes, what the BBB and Trustpilot records actually show and why they disagree, how to cancel, and whether the Premium plan fits the kind of modeling work you want.
Is Project Casting legit?
Yes, in the sense that matters before you pay: it is an established business with a published price, a support center that documents its own limits, and a decade-long public record. Here is that record, each line taken from the company's own pages or from the BBB and Trustpilot profiles of it, read in September 2026.
| Question | What the record shows |
|---|---|
| What it is | A casting job board and network. Its footer says it is not a talent agency, employer or talent scout and does not promise or facilitate employment |
| Where | Project Casting, Inc., Atlanta, Georgia. BBB file opened June 14, 2016 |
| Free tier | Unlimited access to the job board, a profile, and one job application per day |
| Premium price | $20.00 a month, billed annually. That is a single charge of $240 at checkout |
| Premium adds | Unlimited applications, daily job matches, priority casting calls, enhanced profile visibility, priority support |
| Refunds | None. The help center says all subscriptions are non-refundable under its membership agreement |
| Cancelling | Dashboard, Subscriptions tab, Cancel Subscription, or an email to support@projectcasting.com |
| BBB rating | F, not accredited, with an alert for failing to respond to 25 complaints |
| Trustpilot | 4.0 out of 5 from 132 reviews. 80 percent five stars, 18 percent one star |
Two records that far apart on the same company are unusual, and the reason is in what each one measures. The BBB collects formal complaints, and unanswered complaints drag a rating down fast; 25 unanswered ones over three years is what produced the F. Trustpilot collects reviews from anyone, and the company has claimed the profile, so satisfied users are well represented. Read both, then read the complaints themselves, because they are about one thing.
What does Project Casting cost?
Nothing, if you can live with one application a day. The free account gives you the whole job board, a profile that companies can find, and one application every 24 hours. For someone checking what gets posted in their city before spending money anywhere, that is a fair deal and better than most competitors' free tiers.
Premium is where people get caught. The plan page shows "$20.00 / month billed annually". The phrase "billed annually" means the card is charged the full year, $240, at once, not $20 today and $20 next month. The BBB complaints and the one-star Trustpilot reviews repeat the same story: a user read $20 a month, expected $20, and saw a charge of about $239. Combine that with a no-refund policy and a support desk that, by the BBB's count, did not answer, and you have most of the negative record. None of it makes the company fake. All of it makes the checkout page worth reading twice.
| Free | Premium | |
|---|---|---|
| Price | $0 | $20 a month, charged as $240 for the year |
| Job board | Full access | Full access plus priority casting calls |
| Applications | One per day | Unlimited |
| Profile | Yes, searchable by companies | Yes, with enhanced visibility |
| Alerts | Job alerts | Daily job matches |
| Refund if you change your mind | Nothing to refund | None, per the help center |
If you do decide Premium is worth it, set a reminder eleven months out. The cancel path is real and documented, but it has to happen before the renewal date, because after the charge there is no refund to ask for.
Project Casting reviews: what they agree on
Strip out the stars and the reviews sort into two piles. The five-star pile is people who found background, extras, UGC and small commercial work through the board, several of whom name a support person who helped them. Getting cast in a first TV role through a listing is a recurring story, and there is no reason to doubt it: the board does carry that work, and the company is based in Atlanta, one of the busiest production markets in the country.
The one-star pile is almost entirely billing. A charge the reviewer did not expect, a request for a refund that was refused, or a follow-up email that got no reply. A smaller group complains about postings that turned out to be from third parties who then asked for money, which is a risk on every open casting board and one the company itself warns about. Its own posts say a legitimate casting director will never ask you for money, which matches the FTC's advice from December 2025: never pay to get paid.
Employee reviews on job sites are about working there, not about the service, and a TikTok compilation titled "reviews of Project Casting" is mostly people reacting to the same billing surprise. Neither tells you whether the board carries your kind of work. The listings do, and you can read them free.
Is Project Casting a scam?
No. A scam takes your money for something that does not exist. Project Casting delivers what it sells: access to a board of real postings and the ability to apply to them. What it does not sell is work, and its footer says so in plain words. The genuine risks are the two already described: an annual charge you did not read as annual, and individual posts from companies that are not what they claim.
For the second risk, the rule is the same on every board. A real client pays you after the shoot. Anyone who asks for a deposit, a fee to hold your spot, a paid class before the audition or a photo package before the booking is not a client, whatever the posting says. Our page on the four modeling scams that cost models the most lists the warning signs and the one question that ends most of them.
Is Project Casting Premium worth it for models?
It depends on how much of your work gets posted as a casting call at all. The board leans toward acting, background, UGC and creator work, with modeling as a share of that. Commercial, e-commerce, fit, hand, parts and event work is mostly not posted anywhere; the brand or photographer searches for a model and emails one. A board full of postings does nothing for the model who is waiting to be searched for.
| Your goal | Does Premium fit? | Better first move |
|---|---|---|
| Background and extras work on TV and film, especially in Atlanta | Reasonable, if one application a day is not enough | Run the free tier for a month and count how many postings you actually wanted |
| UGC and creator briefs | Possibly | Compare it with a UGC marketplace where brands brief and pay creators directly, where the brief comes to you |
| Commercial, e-commerce and lifestyle modeling | Weak fit | A profile brands can search by category, city and date |
| Fit, hand, hair and parts work | Weak fit | Put your measurements and what you allow where a booker can filter to them |
| Promotional, hostess and trade show work | No | Be findable by city and availability on the event dates |
The free tier settles most of this for you. Use it for thirty days, apply to the one posting a day you most want, and count how many days you wished you could apply to a second. If that number is high and the postings were real modeling or acting work in your city, Premium is a defensible $240. If most days you scrolled past everything, the board is not where your work is, and no plan fixes that.
Project Casting alternatives for models who want to be booked
A large share of paid modeling in the US never appears as a casting call. E-commerce shoots, catalog, brand content, fitness, fit sessions, hair, hand and parts, promotional and event work are booked directly by the brand or the photographer, who search for a model who matches the brief and is free on the date. For that work, what you need is to be findable, with your rate already stated, so the first email is about the shoot.
That is what Maxgirls is. You publish one reviewed profile with your photos, categories, city, height, a day-rate range and whether you are available now or this month. A person checks it before it goes live. Brands, photographers and production teams filter the directory and email you directly, and we take no commission on anything you book. Talent is $19 a month, billed monthly, and you cancel from your account whenever you want.
| Project Casting Premium | Maxgirls Talent | |
|---|---|---|
| How work reaches you | You apply to posted calls | Buyers search the directory and email you |
| Price | $20 a month, charged as $240 a year | $19 a month, charged monthly |
| Refunds and cancelling | Cancel before renewal. No refunds | Cancel any month from your account |
| Commission | None | None |
| Your rate | Set per posting by the company | Stated by you on the profile |
| Who it suits | Actors, extras and creators applying daily | Models who want brands to find them by category, city and date |
The two are not exclusive. Plenty of models keep a free Project Casting account for the occasional posting and a direct profile running for everything that is never posted. If you are still deciding where to put money this month, the best modeling websites, priced lays out Backstage, Casting Networks, Model Mayhem and the rest side by side, is Backstage worth it runs the same arithmetic on the largest board, and is Model Scouts legit covers the paid-scouting route. Pricing is on one page.
Where this applies on Maxgirls
Your day-rate range, your categories, your city and your availability sit on your own profile, visible to a brand before they contact you, and Maxgirls takes no share of anything you book.